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Our service for you
Our highest priority is to offer our customers and partners exclusive quality and outstanding service. We are committed to your projects and will work with you to find the perfect carpet for every setting.
Comprehensive support for our sales partners and customers, as well as a balanced price-performance ratio, are a matter of course for us. Our compact company structure enables us to respond quickly and directly to individual customer requests.
To help you choose from our diverse collections, we would be happy to provide you with our catalogs and various collection brochures. Quality samples of our modern designer carpets are available upon request; we look forward to your inquiry !
Careful quality control
Mischioff Brand Carpet stand for exceptional quality. We place particular emphasis on the use of high-quality materials such as Himalayan highland wool and fine silk.
To ensure high quality, every carpet ordered from our Manufactory in Nepal is first sent to the Mischioff central warehouse near Zurich before being shipped to customers all over the world.
All carpets undergo a thorough and rigorous quality control process by the Mischioff team. Only those that meet Mischioff's high quality standards make their way to the customer.
Tibey Collection, Design TB36
Sichouk Collection, Design SI46
Nilanda Collection, Design NI45
Svarga Collection, Design SV02
Mamlin Collection, Design MA17
Marouk Collection, Design MK50
Circlism Collection, Design C05
Care instructions – How to best care for your Mischioff carpets!
The exclusive use of high-quality, natural materials ensures the superior quality of Mischioff carpets. Thanks to meticulous hand-knotting by experienced weavers, the carpets are very durable and easy to care for. To ensure you enjoy your carpet for as long as possible, please follow these care instructions:
Vacuum regularly
Thorough vacuuming ensures that dust and dirt particles are effectively removed, while also aerating and smoothing the natural fibers of the carpets.
Please vacuum the carpet regularly, lengthwise and crosswise, using only a flat nozzle and without a brush attachment, to prevent wool and silk fibers from coming loose.
Professional carpet cleaning
contacting a professional carpet cleaning company such as Knecht GmbH
Professional carpet cleaning removes even the most stubborn dirt and makes almost every carpet look like new again.
Stain removal
When removing stains, quick action is key. Liquids can be absorbed with a paper towel or absorbent cloth. Solid dirt can be loosened with the back of a knife, then vacuumed up.
For stubborn stains, please use only pH-neutral soap or stain remover suitable for wool. Rinse the cleaned area with lukewarm water and dry it with a paper towel or absorbent cloth. Harsh stain removers such as turpentine, gasoline, or ammonia must never be used.
Damage to the carpet
Over time, individual wool and silk fibers may come loose from the carpet. Please do not pull out these protruding fibers, but carefully trim the excess ends with scissors.
For more extensive carpet damage, such as tears or holes, we recommend professional carpet repair, which is offered by specialist retailers and various carpet cleaning companies. We are also happy to answer any questions you may have and recommend a selection of specialist shops.
